Care Instructions
How do I take care of my jewelry?
14K Gold
Scrub lightly with a fresh toothbrush and warm water. You can also buff your pieces using the cloth included in your order.
Sterling Silver
Gently rub the surface with the cloth included in your order.
Every McLean & Co engagement ring includes our comprehensive care promise: a 10-year manufacturing warranty, complimentary resizing within six months, and a complimentary insurance valuation. With a 6-week production time for custom designs, we create rings as individual as your love story.
Do you have a warranty?
Yes! For 3 years from the date of purchase, we’ll take care of your product if any damage to the material occurs. Simply contact us and we’ll send you a replacement.
Please note: This warranty does not cover lost items, scratches that come with normal wear and tear, improper use or storage of your product, and any modification to your product done by a third party.
How do I use the polishing cloth?
Gently rub the surface of your piece with the polishing cloth. Never wash the polishing cloth as it will lose its effectiveness, and keep out of reach of children!
Shipping & Returns
Shipping
Orders are sent via Express or Registered Post. We will pack and send your order as quickly as we can, but please allow 2 – 7 business days for delivery depending on your location. Pickup from our store is also available at checkout.
Returns
If you are not 100% satisfied with your purchase, you may exchange or return the item for a full refund within 14 days, subject to the conditions in our returns policy.
Sourcing & Materials
Sustainable sourcing
Every McLean & Co engagement ring includes our comprehensive care promise: a 10-year manufacturing warranty, complimentary resizing within six months, and a complimentary insurance valuation. With a 6-week production time for custom designs, we create rings as individual as your love story.
Ethical labor
Our founders Christina Smith and Clement Savant founded Broadcast to break the norms of the jewelry industry. Cheap, disposable jewelry creates an incentive structure to bid out the work to the cheapest factory available. We need to vote with our dollars for a more equitable world.
Transparent values
We hold true to to who we are. We believe in equality and justice for all, and those beliefs permeate the work that we do and the jewelry we make. Everything we do stands for our values and we try to think, speak, and act in a framework of positive change. Cast out your voice and make a difference.